Mike Ugino is the CMO and co-founder of Sellbrite a SaaS platform for marketplace sellers. Sellbrite was recently acquired by GoDaddy. In this episode we breakdown how Mike and his business partner Brian approached building the company with selling it in mind. We also talk about what the acquisition process was like including saying no to GoDaddy initially. In this episode we uncover some golden ideas for scaling and exiting your business including:
Jeremiah Allen has been driving growth for small-to-medium-sized eCommerce companies since 1997 — before the internet was cool — and has helped hundreds of company founders grow. While he still enjoys client work, in 2017, he began acquiring and building his own eCommerce brands.
In this episode, we get super TACTICAL. It’s a deluge of tips and tricks on how to improve your checkout process. There’s so much here you’ll probably want to listen to it a few times. Here’s a sneak peek at what we cover.
Molly Pittman is a bit of a legend in the digital marketing space. Bartender turned marketing intern for Ryan Deiss, turned VP of Marketing for Digital Marketer, turned entrepreneur - Molly’s story is an inspiring one. And she flat knows her stuff!
In this episode, we dig into some real gems. We do go pretty deep on what’s working now on Facebook, but we also talk about the benefits of building an in-house team vs. the benefits of an agency. We talk about entrepreneurial lessons and what life is like in Amsterdam (where Molly currently lives).
Here’s a look at what we cover:
Charles Livingston knows a thing or two about rapid growth. He turned a supplement offer into a 12 million per year business. And now his Coffee Company - Lifeboost Coffee has grown 1,000% in less than 1 year.
What’s the secret to this kind of growth? Good Marketing and becoming a “yes” company.
Charles is also known for having his picture displayed in every single Ezra Firestone presentation. And this isn’t any old picture. It’s a shirtless pic of Charles all swole up wearing a stethoscope. Yes, there’s a story behind this that we dive into in the podcast.
More importantly, here’s a breakdown of the keys to rapid growth we breakdown on this episode:
I recently saw Rachel speak at an agency event in New York City. I was blown away. Rachel has quite the resume.
Forbes listed Rachel as one of its “30 under 30 Who Are Changing The World”, Fast Company named her one of "The Most Creative People in Business", AdAge named her one of "The Most Creative People of The Year," Entrepreneur named her one of the "50 Most Daring Entrepreneurs," Inc named her to the “Female Founders 100,” and the list goes on and on. After being the Global Director of Digital and Social Media at Gap Rachel traveled the world for 100 days and then founded MikMak, the first native commerce platform for the social video generation.
Here’s a look at what we cover:
Matt Clark is the Chairman and Co-founder of Amazing. Amazing is the company behind the most successful info product/training course of all time - Amazing Selling Machines. He and his partner Jason Katzenback also run SellerCon - one of the leading events for Amazon Sellers.
In this episode we take a quick look into what’s new on Amazon and then we dive deep into a subject I’m quite passionate about - making better decisions. I’m not sure of another skill more valuable than this one. This doesn’t need you need to always be right...you just need to get it right. We share a great Steve Jobs story in the podcast to illustrate this point.
Here’s a look at a few of the topics we cover:
If you’re currently running ads to cold audiences - whether that’s on Facebook, YouTube, Google Display Network or anywhere else - you need to consider where you’re sending that cold traffic. Do you send it to your home page? Product detail page? Those options can work, but you need to test sending traffic to pre-sale content.
What is pre-sale content? To explain, I brought in one of the foremost experts on the subject, Lindsay Marder.
Lindsay Marder is a self-proclaimed content marketing nerd. She served as Managing Editor for Digital marketer for 4 years. Now she’s working with brands to spread their missions and engage with customers. She’s also the Co-founder of Digital Strategy Bootcamps with Molly Pittman and John Grimshaw.
Here’s what we cover on the show:
What’s the ultimate metric you should measure to grow your business? Smart direct response marketers might say Cost Per Acquisition (CPA) or Return on Ad Spend (ROAS). Advanced direct response marketers might say Lifetime Customer Value. But what does John Grimshaw say? Well, you’ll have to tune in, but I’ll give you a hint? It’s CVV.
John Grimshaw is traffic Marketing Director at Smart Marketer. He runs a consulting business called Data Centric Marketing. More importantly than any of that, he’s wicked smart.
I LOVE this episode. Here’s a quick look at what we cover:
Building an irresistible culture. Creating raving fans. Treating your customers like friends of 10+ years. These are some of the philosophies that’s taken LiveBearded from a single product lifestyle business to now a leader in the men’s personal care space.
The only thing more impressive than Anthony Mink’s beard is the culture of raving fans he and co-founder Spencer Bryce have built together.
Mink has gone from traveling to 30 countries in 7 years to now having a warehouse, office and an incredible team.
This episode is critically important to any eCommerce company. Especially as competition heats up and more and more products are becoming commoditized.
Here’s a look at what we cover:
Kiri Masters is the founder & CEO of Bobsled Marketing and marketplace institute and host of ECommerce BrainTrust. Author of Amazon Expansion Plan and new book Amazon for CMOs. We talk Amazon a lot on this podcast. I wanted to have Kiri on to discuss her philosophy both in how to expand and how to manage growth. We discuss some really interesting topics including:
Arri is a whizkid of sorts when it comes to messenger marketing and SMS marketing. At the ripe old age of 22 he’s leading his team at Conversmart and has worked with some pretty impressive brands including Tuft & Needle, Poo-Pourri and the Beard Club just to name a few.
I know very little about SMS marketing for eCommerce so I was super excited to have Arri on the podcast to learn how he does it. We both spoke at Ezra Firestone’s event in Seattle a few months ago. I was so impressed by his talk that we immediately scheduled a time to record the podcast.
Here’s a quick look at what we cover on this episode.
To date, this was one of my favorite episodes to record. Partially because I love Amazon and love hearing behind the scenes stories from people who’ve worked there. Brad does share a couple of great stories.
Mostly I love this interview because the advice shared is pure gold. Brad Moss has a unique perspective on business and growth. At Amazon he served as the first business lead over all of Seller Central. To say he’s had the inside scoop on seller central would be a gross understatement.
I met Brad at an event in Miami. When I found out he was a former Amazonian I was eager to find out a few things - 1. A good Jeff Bezos story. 2. What is was like to work there. The stories he told when we met and the stories told on this episode did not disappoint!
In this episode we cover some pretty powerful lessons including:
Paulina Masson is the founder of Shopkeeper and a longtime Amazon seller. She has a wealth of knowledge when it comes to pricing products. She understands the competitive forces behind pricing decisions as well as the psychological factors.
Ultimately you want to price in such a way to maximize total profits. While you should consider profit per transaction, that might not be the ultimate metric to try and maximize. Here’s what we look at:
Is AI coming for all of our jobs? As agencies and marketers, are we on the road to irrelevance? Probably not fully, but our roles and our perspectives better shift and shift quickly. Frederick Vallaeys is a brilliant marketer and programmer. He was one of Google’s first 500 employees and was on the original AdWords Quality Score team. In this episode, we discuss how agencies and marketers of the near future should think more like pilots or doctors, or coaches (my metaphor). Pilots increasingly rely on instruments and AI to do their job. So do doctors. But, deep expertise, strategy, and a human element are still really important. Here’s a hopeful but eyes-wide-open look at the future with Frederick Vallaeys.
A few months ago I delivered a talk at Social Media Marketing World 2019 on how to create a full funnel with YouTube ads. Feedback on the session was great so I wanted to share it here on the podcast.
Why YouTube ads? Watch time for “which product to buy” videos on YouTube doubled this past year. Nearly 70% of shoppers say they are open to learning about products on YouTube directly from brands. In this talk, we’ll explore 3 ways to utilize YouTube ads for growth. We’ll uncover 3 proven YouTube ad formulas to put the right video in front of the right prospect at the right time. We’ll also examine the best bidding strategies and winning campaign structures to implement for success.
Christian Zeron started selling vintage watches online in college. We started mainly with some free time, a lot of creativity and a serious watch obsession (he’s a self-described watch geek). He’s since leveraged that into millions of YouTube views, millions in sales and over 1.8 Million monthly page views… without running ads.
I’m an ads guy so my experience with organic YouTube is minimal. I wanted to have Christian on the podcast to walk through his story and to give us practical tips on how to succeed on YouTube with organic content.
Here’s a look at what we cover:
Casey Guass started Viral Launch as a broke 24-year-old college drop out. The rest is history. It’s now one of the most beloved SaaS platforms for Amazon sellers. Like most great companies it’s gone through some serious product evolutions. But, the core has remained the same - helping Amazon Sellers rank better on Amazon.
In this podcast, we cover a lot…and get pretty nerdy with data. Here’s a quick look at what we discuss.
In just a few short years Bill D transitioned from investment banker to single brand eCommerce store owner, to now owning and leading a portfolio of 10 eComm brands through his company, Elements Brands.
I wanted to pick Bill’s brain - one, because he’s just wicked smart, but, two, because I think all eCommerce store owners could benefit from his perspective. In this power-house episode we uncover:
I’ve always loved the psychology behind why people buy. It’s what originally attracted me to sales and marketing when I was in college. I’ve always loved the study of persuasive headlines and compelling video ads. I’ll admit that I think less about shipping than I probably should. If we want to talk about pure conversion rates and growth, shipping is a huge deal.
That’s why I decided to invite Akhilesh Srivastava, CEO of Fenix Commerce, on to the show to talk about improving shipping, both pre and post-sale. Akhilesh knows a thing or two about this topic. He’s worked for big brands like Walmart, Nike, Petco, Staples, and Microsoft. Prior to starting Fenix Commerce, he was in charge of shipping and returns for eBay. He’s spent the last 10+ years living in the data behind shipping practices both on its impact on sales and the costs behind it for merchants.
Here’s a quick look at some of the fascinating points we dive into:
Michael Jackness is the President & CEO of Terran.com - owner of multiple commerce brands including tactical.com, wildbaby.com, icewraps.com, color it and more. He’s also the host of the EcomCrew podcast and is a fantastic trainer and speaker. I got to hang out with Mike recently at an event and I was reminded of why so many people in the eComm space look up to him. He’s a brilliant marketer and eComm store owner. In this podcast, we dive into some of the most powerful growth levers available to commence merchants today and how to best use them.
My guest today is a man who needs no introduction. His podcast, Ecommerce Fuel, is one of the most downloaded Ecommerce podcasts on the planet. And Andrew runs one of the largest most successful private eCommerce forums - EcommerceFuel.com.
Each year Andrew sends out a poll to hundreds of successful merchants to get a pulse check on all things eCommerce. It covers an incredible number of details including growth rates, conversion rates, On-Amazon and Off-Amazon performance, ad performance, profitability trends and much, much more. I wanted to have Andrew on the podcast to dig into some of the most fascinating insights from the report and to share what we believe these insights mean to our community and to you as a merchant.
Here are a few things we cover:
As some of you may know, my very first foray into online marketing was in the crazy world of SEO. That was circa 2004. After creating some wins for an online print shop I was hooked on SEO. In the early days of OMG Commerce SEO was our bread and butter. Now it’s still an important channel, but as Google has become more of a pay-to-play environment, more companies come to us wanting help with ads. But…ignoring SEO is a mistake. The best, biggest and enduring eCommerce companies have an SEO strategy and they execute it. My guest on the podcast today is one of the very first OMG Commerce employees, Brandi Johnston. She runs our SEO department and works with Amazon organic optimization.
In this episode we cover a host of practical tips and insights related to SEO including: